Returns & Exchanges

At Ash & Erie, we want you to be completely satisfied with your fit. If your items aren't perfect, you can return or exchange unworn and unwashed products within 30 days of delivery.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print and Pack

  Download your prepaid shipping label, print it out, and securely pack your items in their original packaging.

• 4.
  Ship and Refund

  Drop your package off at any authorized carrier location; your refund or exchange will be processed once our warehouse receives the items.